关键词: 银行业服务外包, 风险, 指标体系

Abstract: The index system of quantitative analysis of China's banking service outsourcing has not been established yet.This paper makes a deep and systematic research regarding the types of risks given in Financial Services Outsourcing Document,which was issued by the joint forum under the leadership of the Basel Committee,and then refines and classifies the risks of 11 categories into 30 risk events,constructing an evaluation index system of banking service outsourcing risks.Moreover,considering the impact of risks and their probability,this paper makes a quantitative analysis and accurate sorting with the risk matrix method and fuzzy comprehensive evaluation,providing both a quantitative and scientific method for computing the key risks of banking service outsourcing,as well as a scientific basis for the internal control and external monitoring of banking service outsourcing risks.

Key words: banking service outsourcing, risks, index system