企业高层管理团队冲突管理方式:理论及证据

经济理论与经济管理 ›› 2008, Vol. ›› Issue (2): 58-64.

企业高层管理团队冲突管理方式:理论及证据

刘军¹, 刘松博²

1. 中国人民大学商学院北京 100872;
2. 中国人民大学劳动人事学院北京 100872

收稿日期:2007-09-03 出版日期:2008-02-16 发布日期:2012-03-01

RESEARCH ON CONFLICT MANAGEMENT OF CHINESE TMTS:THEORIES AND EVIDENCES

LIU Jun¹, LIU Song-bo²

1. School of Business, Renmin University of China, Beijing 100872, China;
2. School of Labor and Human Resources, Renmin University of China, Beijing 100872, China

Received:2007-09-03 Online:2008-02-16 Published:2012-03-01

摘要/Abstract

摘要： 应对任务型冲突和关系型冲突,高层管理团队成员采用何种冲突管理方式应对才是最优的?对118家企业的调查数据分析表明:合作方式有助于任务型冲突正面功能发挥,抑制其负面效应;回避方式会加剧两类冲突的负向作用,妥协方式能够抑制关系型冲突的负面效应。

关键词: 高层管理团队, 冲突, 冲突管理

Abstract: The current study tries to address an practical question raised in Chinese top management teams: what kind(s) of conflict-handling style are optimal for members to resolve task/relationship conflicts? Analyzing data collected from 118 TMTs,we find that cooperation facilitates positive effects of task conflict and restrains its negative effects.Avoiding enlarges negative effects of both task and relationship conflicts.Finally,compromising is found to attenuate destructive influence of relationship conflict.

Key words: top management team, conflict, conflict management

中图分类号:

F276.1

刘军, 刘松博. 企业高层管理团队冲突管理方式:理论及证据[J]. 经济理论与经济管理, 2008, (2): 58-64.

LIU Jun, LIU Song-bo. RESEARCH ON CONFLICT MANAGEMENT OF CHINESE TMTS:THEORIES AND EVIDENCES[J]. Economic Theory and Business Management, 2008, (2): 58-64.

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